Demand-side Management and Power-Saving
In recent years, the demand for electricity in Taiwan has continued to grow, but setting up power generation units has become increasingly difficult. Meanwhile, the frequency of abnormal weather has increased while the power supply has become increasingly tight. Therefore, Taipower is actively promoting power demand management, including the implementation of various demand response load management measures, promoting multiple time-of-use rates, organizing power-saving incentive activities and power-saving awareness campaigns to guide customers in managing their electricity use. It is hoped that these measures will create a beneficial situation for the power utility industry, the general public, and the environment.
Since 2015, Taipower has been promoting a plan to let customers decide the feedback price of electricity if they reduce their electricity consumption and can compete with other customers and Taipower generators. If their electricity consumption is actually reduced after winning the bid, the electricity fee deduction can be obtained according to the quotation. There are three types of plans: reliable, economical, and joint types. By asking customers to self-report feedback prices, they are given more autonomy and are encouraged to actively suppress electricity consumption and peak loads.
In order to reasonably reflect the power supply costs of the system during different time periods, and to encourage customers to reduce electricity consumption during peak hours, Taipower has been implementing time-of-use rates since 1979. Ten types of time-of-use rates have been implemented forvarious types of customers over 40 years. In recent years, rates have been in line with adjustments of electricity prices. The ratio of peak hour rates over off-peak hour rates has been continuously expanded to strengthen incentives for the general public to better manage their power use.
In order to increase interaction with the general public and encourage increased effectiveness and self-reliance in saving electricity, power-saving incentives were introduced into the registration mechanism in 2018. As participants sign up through the official website, customer service hotline, or over the counter, they receive a reward of NT$0.6 per kWh saved in electricity. The "Power is Point" app was launched in the same year to allow people to participate in various energy-saving and educational activities to collect points. Points may be used to redeem prizes and participate in sweepstakes, etc. The goal is to promote the concept of saving electricity within the public and to form a culture that is in the habit of saving electricity.
Power-Saving Service Team
In December 2018., Taipower established Power-saving Service teams in each district that visited 500 highvoltage customers to check for potential electricity savings and to promote demand response measures. External ESCO institutions were introduced to assist employee training programs. In the future, Taipower will continue to innovate and strive for excellence, promote demand-side management measures and power-saving awareness among customers, and to use creative marketing techniques that promote energy saving by the public. The Company will also do its utmost to implement the government's energy-saving and carbon-reduction policies.
Community Energy Saving Campaigns
To motivate individuals and communities to save energy, Taipower pulls out all the stops when holding campaigns, advocating for various energy-saving techniques and promoting knowledge – as in the case of high-efficiency and energy-saving LED lighting. A total of 691 sessions took place in 2018 and were attended by 132,679 participants.